This is one of the major challenges that most companies face. With the ever-growing ecommerce market, you need to provide value for your customers’ money to stay ahead of the competition.
As customers are the king of any business, good service is the key to get and retain the customers. Look at the products and services provided by your competitors and learn from them as to what other things you provide your customers. Providing valued service will slowly but surely help you to grow your business. Ask your customers to share their feedback once they make a purchase with you.